Shipping policy

Last Updated: June 30, 2026

Thank you for shopping with Chemo Cute!

Because all of our products are made to order, please allow time for both production and shipping.


Order Processing

Orders are typically processed within 2–7 business days before they are shipped.

Production times may vary during holidays, sales, or periods of high order volume.


Shipping Times

Once your order has been shipped, estimated delivery times will vary depending on your location and the shipping method selected at checkout.

Estimated delivery dates provided during checkout are estimates only and are not guaranteed.


Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.


Shipping Delays

While we strive to deliver orders as quickly as possible, shipping delays may occasionally occur due to weather, carrier delays, holidays, customs processing, or other circumstances beyond our control.

We appreciate your patience and understanding.


Incorrect Shipping Address

Please double-check your shipping address before placing your order.

ChemoCute is not responsible for orders shipped to an incorrect address provided during checkout.

If you notice an error after placing your order, please contact us immediately at info@chemocute.com. We will do our best to update your order before production begins, but changes cannot be guaranteed once production has started.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at info@chemocute.com.

Please include:

  • Your full name
  • Your order number
  • A brief description of the issue
  • Photos (if the package or item arrived damaged)

We'll work with our fulfillment partner to help resolve the issue as quickly as possible.


International Shipping

ChemoCute currently ships to select international destinations where shipping is available through our fulfillment partner.

Customers are responsible for any applicable customs duties, import taxes, or fees charged by their country.

Delivery times for international orders may vary.


Contact Us

If you have any questions about shipping, please contact us.

ChemoCute
Email: info@chemocute.com