Refund policy

Last Updated: June 30, 2026

At Chemo Cute, every item is made especially for you after your order is placed. Because our products are printed on demand, we are unable to accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, changing your mind, or buyer's remorse.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we're here to help.

Please contact us within 7 days of delivery at:

Email: info@chemocute.com

Please include:

Your full name
Your order number
A brief description of the issue
Clear photos of the item and, if applicable, the packaging

Subject Line:
Order #[Order Number] – [Your Last Name]

Example:
Order #1045 – Smith

Once we review your request, we'll work with our production partner to provide a replacement or refund if your claim is approved.

Sizing

Each product includes a size guide to help you choose the best fit.

Because every item is made to order, we cannot offer refunds or exchanges for incorrect size selections made at the time of purchase.

Order Changes & Cancellations

Because production begins shortly after an order is placed, we cannot guarantee that changes or cancellations can be made once your order has been submitted.

If you need to request a change or cancellation, please email us as soon as possible at info@chemocute.com, and we'll do our best to assist you.

Refund Processing

If a refund is approved, it will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear on your account.